Privacy Policy

At This privacy policy applies to domaincrawler.com owned and operated by DomainCrawler (“DomainCrawler”, “we”, “our” or “us”).

DomainCrawler values and respects your privacy. We always seek to collect and process your personal data responsibly with due care for your rights and integrity. This privacy policy describes how we process your personal data and your rights, as a customer or representative of a customer, in accordance with the EU General Data Protection Regulation, GDPR.

Pursuant to the GDPR, DomainCrawler is the data controller with respect to the personal data we process in accordance with this privacy policy. If you have queries or concerns about how we process your personal data, please do not hesitate to contact us. You may find our contact details at the end of this privacy policy.

You will be required to provide us with your personal data, as set out in this privacy policy, in order for us to enter into an agreement with you and to perform our obligations in such an agreement. In case, if you do not provide us with the required personal data, we may not be able to enter into an agreement with you nor properly provide our services.

What personal data do we process?

DomainCrawler process the following categories of personal data. These categories of personal data are mainly provided directly by you. However, they may be provided by another representative of our customer (i.e. your employer or colleague), event companies, or networking organizations.

  • Contact details. E.g. name, email address, and phone number.
  • Correspondence. E.g. personal data included in our written or oral correspondence.
  • Profession. E.g. your role at the company you are representing.

Why do we process your personal data?

Domain Crawler process your personal data for the following purposes and by using the following categories of personal data (as set out in Section “What personal data do we process?”):

Performance of the services

  • Process your order and payments.
  • Provide the services.
  • Manage your account.

For this purpose, we process the following categories of personal data: Contact details, correspondence, and profession.

Administration and improvement of services

  • Document what has been discussed and decided between us.
  • Comply with applicable laws, such as bookkeeping laws.
  • Protect Domain Crawler from legal claims or enforce DomainCrawler legal rights.
  • Improve our services in relation to development of functions as well as the range of our services and quality assurance.

For this purpose, we process the following categories of personal data: Contact details, correspondence, and profession.

Marketing

  • Provide you with special offers on other products and services we think you might be interested in.
  • Provide you with newsletters and updates regarding our services.

For this purpose, we process the following categories of personal data: Contact details.

When do we process your personal data?

DomainCrawler process personal data with respect to the services we provide.

Your personal data is processed by us when you register online, place an order for any of the services, complete surveys, provide feedback, contact us using our message boards or via email, and when we provide you with our services and marketing.

We may also process your personal data when you visit our website. We process your personal data using so-called cookies.
Cookies are used to facilitate the use of and to improve our website. More information about how and why we use cookies is available in our Cookie Policy.

You may find further information regarding our processing of personal data below. We may under certain circumstances provide you with additional information regarding certain processing of personal data. In such cases, the information will apply as a supplement to this privacy policy.

How do we store your personal data?

DomainCrawler securely store your data at data centres in Sweden.

DomainCrawler will keep your personal data for during the time you are a customer with us and thereafter for 5 years. Personal data that we are required to process in accordance with the Swedish Accounting Act will be stored for 7 years. Personal data that we process to protect us from legal claims or to enforce our legal rights will be processed for a period subject to the statute of limitations, which typically is 10 years from the time the claim arose. As these time periods expire, we will delete your personal data.

What are the legal bases for our processing?

Domain Crawler process your personal data on the following legal bases:

Performance of the services

  • Agreement. Depending on the nature of the matter and whether you are an existing customer or not, the processing may be necessary for the performance of a contract with you or in order to take steps at your request prior to entering a contract.

Administration and improvement of services

  • Agreement. If you are an existing customer, processing for the purpose of administrating the agreement will be necessary for the performance of a contract with you.
  • Compliance with a legal obligation. Compliance with the Swedish Accounting Act.
  • Legitimate interest. Depending on the nature of the matter and whether you are an existing customer or not, the processing may be based on our legitimate interest to administrate and improve the services. E.g. we may have a legitimate interest to respond to your queries, or to document any understandings between us, or to protect us from legal claims or enforce our legal rights, or to improve our services and quality assurance.

 Marketing

  • Legitimate interest. If you have not actively requested marketing, our legitimate interest is to provide the marketing.

Do we process your personal data outside the EU/EEA?

DomainCrawler always seek to process your personal data within the EU/EEA. Under certain circumstances, such as when your personal data is shared with a consultant located outside the EU/EEA, your personal data may be transferred and processed in a location outside the EU/EEA. In such cases, we ensure that an adequate level of protection is maintained and that appropriate safeguards are adopted in accordance with the GDPR, such as entering into the European Commission’s standard contractual clauses, which are available at the European Commission’s website.

What are your rights?

DomainCrawler would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to be informed – You have the right to at any time request information on Domain Crawler collection and use of your personal data.

The right to access – You have the right to request Domain Crawler for copies of your personal data.

The right to rectification – You have the right to request that Domain Crawler correct any information you believe is inaccurate. You also have the right to request Domain Crawler to complete the information you believe is incomplete.

The right to object to processing – You have the right to object to Domain Crawler processing of your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Domain Crawler restrict the processing of your personal data, under certain conditions.

The right to erasure – You have the right to request that Domain Crawler erase your personal data, under certain conditions.

The right to object direct marketing – You have the right to object against Domain Crawler direct marketing.
The right to data portability – You have the right to request that Domain Crawler transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw your consent – If you have given your consent to certain processing, you have the right to withdraw the consent at any time. A withdrawal does not affect the lawfulness of processing based on consent before the withdrawal. We may not further carry out the processing in question should you withdraw your consent, unless the processing may rely on another legal basis.

The right to complain – You have the right to lodge a complaint with a supervisory authority should you consider that Domain Crawler do not process your personal data in accordance with the GDPR or applicable data protection legislation.

If you have any questions regarding or would like to exercise any of these rights, please contact us using the contact details under Section “How to contact us”.

Who might we share your personal data with?

DomainCrawler share your personal data with the categories of recipients and for the purposes listed below. The specific recipients we share your personal data with, depend on which services you use.

  • Group companies. In order for us to be able to provide the services.
  • IT-service providers. In order for us to be able to provide the services.
  • Contractors. In order for us to be able to provide the services.
  • Authorities. If required in accordance with the law.

We only share personal data once we have taken all reasonable contractual, technical, and organisational measures to ensure that your personal data is treated in accordance with applicable law and with an adequate level of protection.

Privacy policies of other websites

The DomainCrawler website contains links to other websites. Our privacy policy applies only to our processing of personal data as described in this privacy policy (e.g. not in relation to processing of personal data conducted on other websites), so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

DomainCrawler keep its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26 October 2023.

How to contact us

If you have any questions about DomainCrawler privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by email or letter.

DomainCrawler
Sveavägen 33, SE-111 34 Stockholm, Sweden
info@domaincrawler.com